Terms of Service

Last Updated: 26 August 2026

OVERVIEW

Welcome to Merazzia. The terms “we”, “us” and “our” refer to Merazzia. Merazzia operates this store and website, including all related information, content, features, tools, and services to provide you with a curated shopping experience (the “Services”). Merazzia is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information regarding your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own or manage.

To use the Services, you may be asked to provide information such as your email address, billing, payment, and shipping details. You represent and warrant that all information provided is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, or assign your account to any other person.

SECTION 2 - OUR PRODUCTS

We make every effort to provide an accurate representation of our products. Please note that colours or product appearance may differ slightly from how they appear on your screen due to device settings and display configurations.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities offered to any person, geographic region, or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Merazzia reserves the right to accept or decline your order for any reason. Your order is not accepted until Merazzia confirms acceptance via email. We must receive and process payment before an order is accepted.

Your purchases are subject to return or exchange in accordance with our Refund Policy, and nothing in these Terms limits your rights under the Australian Consumer Law.

SECTION 4 - PRICES AND BILLING

All prices are displayed in Australian Dollars (AUD) and include GST. Standard shipping within Australia is free: no shipping, handling, customs or other charges are added at checkout. The total shown at checkout is the total you pay.

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed.

You agree to provide current, complete, and accurate purchase and account information. You represent and warrant that the payment method provided is authorised for use and that all charges will be honoured by your financial institution.

SECTION 5 - SHIPPING AND DELIVERY

We ship exclusively within Australia. Estimated delivery is 6 to 9 business days in total: 1 to 2 business days handling, then 5 to 7 business days in transit. All delivery times are estimates. We are not liable for shipping delays caused by carriers or events outside our reasonable control. Full details are set out in our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including all trademarks, text, images, graphics, and logos, are owned by Merazzia or its licensors and are protected by international copyright and intellectual property laws. These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, or modify any material from the Services without our prior written consent.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to third-party tools as part of the Services. You acknowledge that we provide access to such tools “as is” without any warranties or endorsements. Any use of optional third-party tools is entirely at your own risk and discretion.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials. We are not liable for any harm or damages related to your use of third-party websites.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Merazzia is powered by Shopify. However, all sales and purchases are made directly with Merazzia. You acknowledge that Shopify is not responsible for any aspect of sales, including injury, damage, or loss resulting from products. You expressly release Shopify and its affiliates from all claims related to your transactions with Merazzia.

SECTION 10 - PRIVACY POLICY

Personal information collected through the Services is subject to our Privacy Policy. By using our Services, you acknowledge that you have read our Privacy Policy and understand that information may be transmitted to and processed by Shopify in accordance with their global standards.

SECTION 11 - FEEDBACK

If you submit ideas, suggestions, or reviews (“Feedback”), you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, and publish such Feedback for any purpose. We are under no obligation to maintain Feedback in confidence, pay compensation, or respond to any submissions.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, or availability at any time without prior notice, including after an order has been submitted.

SECTION 13 - PROHIBITED USES

You may use the Services for lawful purposes only. Prohibited uses include, but are not limited to: (a) unlawful activities; (b) infringing on intellectual property rights; (c) harassment or defamation; (d) submitting false information; (e) uploading viruses or malicious code; or (f) spamming or scraping. We reserve the right to terminate your access for violating any prohibited uses.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services at our sole discretion at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

Except as required by the Australian Consumer Law, and to the extent permitted by law, the Services and all products offered are provided “as is” and “as available” without any representation or warranty of any kind, either express or implied. We do not guarantee that your use of the Services will be uninterrupted, secure, or error-free. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred on you by the Australian Consumer Law that cannot lawfully be excluded.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, and subject to your rights under the Australian Consumer Law, in no case shall Merazzia, its directors, employees, or affiliates be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or any products procured through the Services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Merazzia, Shopify, and our partners from any claim or demand, including reasonable legal fees, made by any third party due to your breach of these Terms or your violation of any law.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the invalid portion shall be deemed severed from these Terms.

SECTION 19 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of New South Wales, Australia. You and Merazzia consent to the exclusive jurisdiction of the courts located in Sydney, New South Wales.

SECTION 20 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or replace any part of these Terms at our sole discretion. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to contact@merazzia.com, or through our Contact Us page.

• Store Name: Merazzia
• Store Address: 1 Macquarie Place, Sydney, NSW, 2000, Australia
• Store Email: contact@merazzia.com
• Store Phone: +61 2 8880 5698
• Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (AEST)
• Response Time: We aim to reply to all inquiries within 1 to 2 business days.