Terms of Service
Terms of Service
Last Updated: [Insert Date, e.g., July 26, 2026]
Overview
Welcome to Merazzia! Throughout the site, the terms “we”, “us” and “our” refer to Merazzia. Merazzia operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Merazzia is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or purchasing from our website, you agree to be bound by these Terms of Service and our [Privacy Policy]. If you do not agree to these Terms of Service or Privacy Policy, you should not access or use our Services.
Section 1 - Access and Account
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, territory, or province of residence, or that you have given us consent to allow any of your minor dependents to use the Services under your supervision.
To use the Services—including browsing our store, saving items, or purchasing lighting fixtures—you may be asked to provide information such as your email address, billing details, payment card information, and shipping address. You represent and warrant that all information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity occurring under your account. You may not transfer, sell, assign, or license your account to any other person or entity.
Section 2 - Our Products & Aesthetics
We make every effort to display the colors, textures, and finishes of our indoor, outdoor, wall, ceiling, and pool lighting fixtures as accurately as possible. However, actual colors or material appearances may vary slightly depending on your screen settings, display hardware, or lighting conditions.
We do not warrant that the quality of any products, services, or materials purchased by you will meet unstated expectations beyond the official product descriptions provided on our store.
All product descriptions and pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any fixture at any time or limit sales quantities to any individual, geographic region, or jurisdiction on a case-by-case basis.
Section 3 - Orders and Acceptance
Placing an order constitutes an offer to purchase. Merazzia reserves the right to accept or decline your order for any reason at our discretion. Your order is not formally accepted until payment is processed and an order confirmation email is issued.
Please review your order carefully prior to submission. As outlined in our [Cancellation Policy], orders enter our dispatch pipeline rapidly and may not be modified once processed. If we modify or cancel an order, we will attempt to notify you via the contact details provided at checkout.
All purchases are subject to return or exchange strictly in accordance with our [Refund Policy]. You represent and warrant that purchases made through Merazzia are for personal or household installation and not for unauthorized commercial resale.
Section 4 - Prices and Billing Information
Prices, promotions, and discounts are subject to change without notice. The price charged for a fixture will be the price in effect at the time the order is placed, as reflected in your confirmation email. Posted prices do not include shipping, handling, or import duties unless explicitly stated.
You agree to provide current, complete, and accurate purchase, payment, and billing details for all orders made at Merazzia. You agree to promptly update your account details so we can complete transactions and reach you if needed.
You represent and warrant that:
The payment details you provide are true and complete.
You are authorized to use the chosen payment method.
Charges incurred will be honored by your financial institution.
Section 5 - Shipping, Delivery, and Risk of Loss
All delivery timelines provided are estimates and are not legally guaranteed. Merazzia is not liable for carrier delays, weather events, customs processing, or disruptions outside our reasonable control.
Title and risk of loss for all purchased items pass to you upon our transfer of the package to the shipping carrier, as detailed in our [Shipping Policy].
Section 6 - Intellectual Property
All content included in or made available through the Services—including brand marks, text, high-resolution photography, 3D renderings, product designs, graphics, audio clips, and UI code—is the property of Merazzia, its licensors, or Shopify, protected by international copyright, trademark, and intellectual property laws.
You are granted a limited license to access and use the site for personal, non-commercial shopping purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any site content without express prior written consent from Merazzia.
Merazzia's name, logo, custom product names, and slogans are trademarks of Merazzia. Shopify's name and logo are trademarks of Shopify Inc.
Section 7 - Optional Third-Party Tools
We may provide access to optional third-party tools or integrations (such as payment processing apps or tracking widgets) over which we neither monitor nor have direct control.
You acknowledge that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind. Merazzia accepts no liability arising from or relating to your use of optional third-party tools.
Section 8 - Third-Party Links
The Services may contain links to external third-party platforms. We are not responsible for evaluating the content or accuracy of third-party websites. Any engagement with third-party sites is done entirely at your own risk, and you should review their terms and policies prior to completing transactions with them.
Section 9 - Relationship with Shopify
Merazzia is hosted on the Shopify ecommerce platform. However, all retail transactions are executed directly between you and Merazzia. You acknowledge and agree that Shopify is not responsible for any aspect of sales, injuries, or liabilities resulting from products purchased through Merazzia, and you release Shopify Inc. from claims arising from your transactions with us.
Section 10 - Privacy Policy
Your submission of personal information through the store is governed by our [Privacy Policy]. Because Merazzia is hosted on Shopify, your data is processed in accordance with both Merazzia’s Privacy Policy and Shopify’s Consumer Privacy terms.
Section 11 - Customer Feedback & Reviews
If you submit reviews, photos, suggestions, ideas, or feedback (“Feedback”) to us, you grant Merazzia a perpetual, worldwide, royalty-free license to use, reproduce, publish, and display such content in any media for marketing, site enhancement, or promotional purposes.
You represent that:
You own or control the rights to any Feedback submitted.
The Feedback is accurate and does not violate third-party privacy or intellectual property rights.
The content is free of malware, viruses, or misleading identity details.
We reserve the right to remove any Feedback deemed offensive, unlawful, or in violation of these Terms.
Section 12 - Errors, Inaccuracies, and Omissions
Occasionally, information on our site may contain technical errors, inaccuracies, or omissions regarding product specs, pricing, promotions, or shipping transit times. We reserve the right to correct any errors and to change, update, or cancel orders if any information is inaccurate at any time without prior notice (including after an order has been submitted).
Section 13 - Prohibited Uses
You are prohibited from using the site or its content:
For any unlawful or fraudulent purpose.
To violate local, state, federal, or international laws and regulations.
To infringe upon or violate our intellectual property rights or those of others.
To transmit viruses, malware, or destructive code.
To collect or track the personal information of others.
To engage in spamming, phishing, crawling, or web scraping.
To circumvent site security protocols.
We reserve the right to terminate your account and restrict site access immediately upon any breach of these prohibited uses.
Section 14 - Disclaimer of Warranties
EXCEPT AS EXPRESSLY PROVIDED BY MERAZZIA, ALL PRODUCTS AND SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
Section 15 - Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MERAZZIA, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND—INCLUDING LOST PROFITS, LOST REVENUE, OR REPLACEMENT COSTS—ARISING FROM YOUR USE OF ANY OF THE SERVICES OR PRODUCTS PROCURED THROUGH MERAZZIA.
Section 16 - Indemnification
You agree to indemnify, defend, and hold harmless Merazzia, Shopify, and our affiliates, officers, directors, and employees from any third-party claims, damages, liabilities, or legal fees arising out of your breach of these Terms of Service or your violation of any law or third-party rights.
Section 17 - Severability & Entire Agreement
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed without affecting the validity and enforceability of any remaining provisions.
These Terms of Service and any published store policies constitute the entire agreement between you and Merazzia, superseding any prior communications or agreements.
Section 18 - Governing Law
These Terms of Service and any separate agreements for Services shall be governed by and construed in accordance with the laws of the jurisdiction in which Merazzia is registered, without regard to conflict of law principles.
Section 19 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates to our website. Your continued use of the site following posted changes constitutes acceptance of those updates.
Section 20 - Contact Information & Customer Care
Questions regarding these Terms of Service should be sent to our support team:
Brand / Store Name: Merazzia
Business Address: [Your Registered Business Address]
Support Email: [Support Email]
Support Phone: [Support Phone Number]
Customer Support Hours: Monday–Friday, 9:00 AM – 5:00 PM [Your Time Zone]
Response Time: We aim to reply to all inquiries within 1–2 business days.
Our Contact Information
Store Address: 1 Macquarie Place, Sydney, NSW, 2000
Store Email: contact@merazzia.com
Store phone: +61288805698
customer service hours: monday to friday: 9:00AM - 5:00 PM (AEST)