Billing Terms & Conditions

Last Updated: July 30, 2026

This Billing Terms & Conditions document outlines the payment rules, accepted payment methods, and billing practices for Merazzia.

1. Accepted Payment Methods

To ensure a seamless and secure checkout experience, Merazzia accepts a variety of payment options:

• Credit & Debit Cards: Visa, MasterCard, American Express

• Digital Wallets: Apple Pay, Google Pay, Shop Pay

• Express Checkout / Buy Now Pay Later Options: PayPal, Afterpay (where available)

All transactions are billed in Australian Dollars (AUD) unless otherwise specified at checkout based on your selected currency display.

2. Payment Processing

• Immediate Settlement: Payment must be completed in full at the time of purchase.

• Order Authorization: Orders will only be processed and dispatched once full payment authorization has been received and confirmed by our payment gateway.

• Failed Transactions: If a payment is declined, unauthorized, or fails to process, the order will automatically be cancelled, and no items will be dispatched.

3. Pricing, Taxes & Currencies

• All prices displayed on merazzia.com are shown in AUD (Australian Dollars) unless converted via our multi-currency selector.

• Merazzia reserves the right to modify pricing, product specifications, and availability at any time without prior notice.

• Applicable taxes (such as GST), shipping charges, or delivery fees will be clearly itemized and displayed during the checkout process before payment completion.

4. Payment Security & Data Protection

• SSL Encryption: Merazzia utilizes industry-standard Secure Sockets Layer (SSL) 256-bit encryption to protect your transaction details and personal information during transmission.

• Data Handling: Merazzia does not store, access, or hold full payment card numbers on our servers. All sensitive financial details are handled securely by PCI-DSS compliant third-party payment processors (such as Shopify Payments, PayPal, or Stripe).

5. Refunds, Chargebacks & Disputes

• Refund Processing: All approved refunds will be credited exclusively to the original payment method used during purchase, in accordance with our Return & Refund Policy. Please allow up to 7 business days for the funds to post to your account.

• Dispute Resolution: If you observe an unexpected charge or billing discrepancy, please contact our support team immediately at contact@merazzia.com so we can resolve the issue directly.

• Fraudulent Chargebacks: Unauthorized or fraudulent chargebacks will be formally investigated and contested with relevant financial institutions.

6. Fraud Prevention & Verification

To maintain platform security, Merazzia reserves the right to hold, flag, or cancel any order suspected of fraudulent, suspicious, or unauthorized activity. For high-value orders, additional identity verification or proof of billing authorization may be requested prior to dispatch.

7. Changes to This Policy

Merazzia reserves the right to amend or update these Billing Terms & Conditions at any time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our website following any updates constitutes acceptance of the modified billing terms.

8. Contact Information

If you have questions regarding billing, payment options, or checkout inquiries, please contact our customer care team:

• Store Name: Merazzia

• Store Email: contact@merazzia.com

• Store Phone: +61 2 8880 5698

• Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (AEST)

• Response Time: We aim to reply to all inquiries within 1 to 2 business days.